Do I need to buy a server or install anything?
No. K2 Cloud PMS runs in the cloud. You open it in a web browser on a computer, tablet or phone.
What happens if the internet goes down?
You can keep working from a phone connection as a backup. For places with unreliable connectivity, ask us about the offline edition.
Can guests and staff on different floors use it at the same time?
Yes. Every plan includes unlimited staff logins, and each person sees only the work their role allows.
Is my data safe?
Data is stored in the cloud with automatic backups and sign-in controls. You can ask for an export of your records whenever you like.
Will you help us move from our current system?
Yes. We can bring in guest lists, rates and stock items from spreadsheets so you do not start empty.
How long does it take to go live?
Many small properties are ready within days. Larger ones with several outlets take a few weeks, mostly for training and menu setup.
Does it handle Indian taxes and PF/ESI?
Yes. Room and restaurant taxes, invoices and payroll with provident fund and ESI are supported.
How much does it cost?
Pricing is per room and depends on the modules you choose. Ask for a quote and we will write it down clearly.
Can I use it for a restaurant that is not part of a hotel?
Yes. The restaurant and kitchen tools work on their own for standalone outlets.
Which apps do my staff need?
Housekeeping staff use Tidyo, waiters and cashiers use QCloud POS, and Luxe covers order taking and other tasks. All are free on Google Play.